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March 23, 2010

Can Chrysler count on Canadians buying Fiats?

Fiat_500Canadians love small cars. And Chrysler Canada knows this. While compact cars made up for more than half of all vehicles sold here last year, outside of our borders, the majority of the automaker’s sales are generated from minivans and pickups. Which is why Chrysler Canada CEO Reid Bigland thinks the forthcoming subcompact and compacts from Fiat will only solidify the automaker’s small-car stronghold in Canada.

According to Bigland, the forthcoming  Fiat 500 city car, left, and its performance oriented Abarth model were big hits at last month’s Toronto auto show. As such, he thinks Chrysler partnering with Fiat, "fits like a glove."

As you may know, the  500 is expected to go on sale here early next year. Additional, yet-to-be-announced Fiat models are expected to appear in Canada after the 500's introduction to replace Chrysler’s current Dodge Caliber/Avenger, Chrysler Sebring and Jeep Compass/Patriot starting in 2012.

While most of today’s Chryslers are purchased because of their low pricing or generous incentives, refinement, reliability and quality aren’t part of the package.

In J.D. Power’s latest annual study of how well vehicles hold up after three years of ownership, all three Chrysler Group brands — Chrysler, Dodge and Jeep — fell in rank. Dodge and Jeep finished in the bottom third of the pack. And the 2009 Consumers Reports auto issue had Chrysler, Dodge and Jeep among the industry’s least reliable brands over the past 10 years.

However, based on Fiat’s current rankings, Canadians shouldn’t expect huge improvements. The ol’ Fix-It-Again-Tony joke still rings true for its current European models.

According to U.K.-based Which? (kind of a British Consumers Reports) Fiats and Alfa Romeos are near the bottom in reliability and “need to improve significantly to move way from the foot of table where they have languished for several years.”. While Brit magazine What Car? put Fiat 28th out of 28 brands in its 2008 Customer Satisfaction Index for two-year-old vehicles.

So do you think Chrysler Canada’s optimism for the new Fiat-based small cars is justified?

Will Canadians continue to buy Chryslers based on Fiat nuts and bolts?

[Source: Ward’s Automotive]

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They definitely have to fix the quality problems if they are going to make any headway. People will likely go with Hyundai, Kia, VW, Honda, Ford and perhaps Toyota instead for small cars.

There is simply too many better (more reliable) choices out there.

They don't have to be perfect, but if they achieve average reliability so that people know it won't put them in the poorhouse fixing it, then that's a good thing for Fiat/Chrysler.

The other thing I wonder is how they are going to price the 500, is it to compete with the Honda Fit? Or the Mini? Or in between (upcoming Ford Focus, VW Golf)? I suspect its too small to compete against the Focus and Golf.

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