Nominees are the best of the best
The difference between a good award and great award is when the consumer chooses the winner.
And that certainly separates the Tarion Warranty Corp. awards for customer service excellence apart from the rest. Tarion is a private corporation established in 1976 to serve as the regulator of the new home building industry in Ontario.
Today, Tarion announced the finalists for the 2012 Tarion Awards of Excellence, the only awards in Ontario that recognize new home builders based solely on their customer service.
“The finalists exemplify a superior experience for new home buyers by providing first-in-class after-sales service,” Tarion president and CEO Howard Bogach said in a news release.
The award finalists were chosen by homeowners who took possession of a new home between October 1, 2010 and September 30, 2011. Over 45,000 new homeowners were sent a Crunch Research comprehensive survey (in partnership with Harris Decima), and more than 7,000 homeowners responded, representing 16 per cent of consumers who bought a new home in Ontario during that time.
Survey questions focused on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship. Winners will be announced on Tuesday, April 17.
And the finalists are . . .
Highrise (100 highrise possessions or more per year: Claridge Homes, Ottawa; Menkes Developments Ltd., Toronto; Monarch Corp., Toronto; The Daniels Corp., Toronto; Tridel, Toronto
Large volume (100 possessions or more per year): Arista Homes, Vaughan; Country Homes, Woodbridge; Fusion Homes, Guelph; Monarch Corp., Toronto; Mountainview Homes, Thorold
Medium volume (21-100 possessions or more per year): Fifthshire Homes Ltd.. Concord; LeBlanc Enterprises, Cobourg; Neilcorp Homes, Almonte; Sifton Properties, London; Wrighthaven Homes, Elora
Small volume (5-20 possessions or more per year): Cedarstone Homes, Ashton; George Milla Construction, Milla Homes, Waterloo; Klondike Homes, Waterloo; Medway Homes, Grand Bend; Triple T Holdings, Peterborough