Something new every day.
We needed a caffeine fix. We were in the range-topping trim level with SatNav, so "Points of Interest / Restaurants / Coffee Shops / Starbucks", and there it was, just 570 metres away!
I had never seen one like this before though - a Drive Thru on one side, and a 'walk-thru' on the other side.
No 'store' as such, nowhere to sit (except outside, which on a warm-by-our-standards / near-Absolute-Zero by local standards morning, that meant nobody...).
Now, I hate Drive-Thrus for a multitude of reasons.
First, they are the ultimate in laziness. What - you can't get out of your car to walk twenty metres?
Second, they are an environmental nightmare. All those vehicles, usually only with ONE person in them, idling for ten-fifteen minutes? At this place there were about a dozen vehicles, mostly big SUVs. (This is Scottsdale; there was/is no recession in Scottsdale...).
Third, they are hopelessly inefficient. Unless they have two windows - an ordering window and a separate delivery window which most Starbucks I've been to do not - they can only serve one customer at a time. You order, you wait until your coffee is made, and the server can't even take anyone else's order until your transaction is complete.
(Also, isn't ironic that in Italian, 'espresso' means 'fast'?...)
Now, take this inefficiency and apply it to walk-up trade?
Especially if the guy in front of you has ordered a breakfast sandwich.
My mood wasn't made any better by the fact that when I brought the coffee my driving partner had asked for and set it on the roof of the car to open the door, it slid off the car, fell at my feet, exploded, and soaked my jeans.
Can't blame that on the design of this Starbucks, but this is one store design model I hope never migrates to Canada.