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June 01, 2012

Power predictions

App home screen
Hydro One has a free mobile app for smartphone and tablets that let users check the status of power outages anywhere in Hydro On'es service area.  You can also get this info online. Very helpful if you’re heading out on a road trip, or are cottage-bound. It features an interactive outage map that displays both planned and unplanned outages and is searchable by address. If there is a power outage, crew status, estimated time of power restoration and cause, if known, are displayed. Hydro One also wants you to be safe when you do get to the cotty and, to end, offers the following good advice for what to do when you get there:

Inspect the power line. If a wire is down on the ground, stay at least one bus length away and call Hydro One’s power emergency line immediately at 1-800-434-1235.

Check your electricity meter for damage. Call Hydro One at 1-888-664-9376 if there is damage. App Outage Map Screen

Look at interior wiring for visible signs of gnawing from animals. If wiring is damaged, turn off the circuit breaker or remove the fuse to that circuit and call an electrician to arrange for repairs.

Check electrical cords and plugs for damage. Never use cords that are worn or damaged.

Fill your water tank before switching the power on to avoid damage to your water heater element.

Keep all branch circuits in the off position until you have opened the main switch. Then, energize individual circuits one at a time.

Make sure tree branches are trimmed well away from your power line. Hire a qualified contractor to prune. Keep in mind that Hydro One will disconnect the power supply to your property once a year, at no charge, so that any maintenance along or near your power line can be performed safely.

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