West Jet Rewards on the way...Killer Virgin letter!...Vegas Sins...Jim's Deal/Day
WestJet officials tell me their rewards program will be up and running in late November or early December. But they plan something different than the competition.
Air Canada’s Aeroplan program has certain numbers of seats set aside on each airplane and program members accumulate points to “buy” those seats. But WestJet won’t limit the number of seats and they won't have blackout periods, said Gregg Saretsky, executive vice president of operations.
“We’ll have WestJet dollars,” which people can earn by taking flights or using the West Jet RBC Master card. Saretsky said consumers will be able to pay cash if they’re short on the West Jet dollars needed to book a particular flight.
“Canadian consumers find some reward programs too complicated,” said WestJet spokesman Robert Palmer. "Our will be simple and easy to understand. You won’t have to do mental gymnastics to calculate how to use them. And we won’t have blackout dates or great, big restrictions on where and when you can use them.”
Palmer says it's important that I call it a rewards program, not a loyalty program.
"We have tremendous loyalty already," he said. "We want to reward that loyalty."
Meanwhile, Air Canada this week said it’s launching a new service that will notify passengers by email or with a text message to their cell phone if their flight is delayed or cancelled.
Passengers disrupted by storms or other problems will be able to rebook flights using their computer or mobile device, avoiding the need to line up or contact agents, Canadian Press reports. The airline says passengers will be notified automatically, offered alternative flights or the ability to choose another flight and be allowed to cancel trips altogether.
HILARIOUS VIRGIN LETTER
I've seen some good letters of complaint, but this one takes the cake. Or the spongy thing this customer on Virgin might have thought was cake. He wasn't sure, but the letter is definitely worth reading.
SMASHING VEGAS DEAL
How's this for a great deal from MGM Grand? Stay 3 nights for the price of 2 on select weekdays through Jan. 13. Rooms start at $79 U.S. per night, so you pay $158 and get three nights accomodation, for an average of about $53 a night. With the loonie almost at even par these days against the greenback, it's a great deal for Canadians.
In addition to the great rate, guests get a $25 activity credit, 25% off on spa services, 15% off retail at the hotel and two-for-one admission to clubs Studio 54 and Tabu.
This deal is available for three-night stays over the following dates: Nov. 15-19, 22-26, 29, 30; Dec. 1-3, 7-10, 13-17, 21-23; Jan. 10-13.
Warning: bookings must be made by Nov. 20.
The folks at MGM Grand are using Twitter to an unusual purpose. If you go to www.mgmgrand.com you'll find a link to www.mgmgrandsins.com, where they're inviting folks to tweet their sins and win a free night. Isn't technology wonderful?
Here's a sample of a few confessions I spotted on the website today:
"I Peed in the MGM Fountain" (likely not the first to do that, I'd think)
"I've been texting my exboyfriend instead of my fiancee."
"I stole a hotel guest shuttle to drive down the strip. I even picked up a few people. Viva Las Vegas!"
Give it a shot, folks.
JIM'S DEAL OF THE DAY
A new brochure from Signature Vacations called Mexico For Less features the company’s best