Customers forced to pay surcharge on board, Thomas Cook Canada launches
I can just see the flight attendant. "Excuse me, ladies and gentlemen, does anyone on board happen to have an ATM in their pocket?"
It sounds like theatre of the absurd times 100, but reports out of Britain and Austria say passengers on a chartered Austrian Comtel Air (never heard of it) flight from Amritsar, India to Birmingham, England were forced to pay out more than $30,000 in cash to pay for fuel.
According to the BBC, more than 180 passengers were stranded on the tarmac in Vienna during a refuelling stop after being told the airline "ran out of cash to fund the last leg of the trip".
Passengers (thanks to the Mail online for the photo) said the airline then threatened to remove their luggage from the plane if they did not pay up. There was a six-hour standoff (bet they didnt' serve food) before Austrian police arrived and escorted passengers to ATMs to get cash.
Bhunpinder Kandra, director of passenger services for Comtel Air, reportedly said: "I have heard what happened, it shouldn't have happened, and I will investigate why it happened.
"The people who had to pay the money will receive a refund."
Gee, what a guy. And you thought Ryanair's idea of paying for on-board toilets was tough.
THOMAS COOK CANADA
Thomas Cook, a global travel company with more than 170 years experience in the biz, this week announced its new Canadian website - thomascook.ca. The site was launched in conjunction with the rebranding of 150 Thomas Cook retail shops across Canada, from B.C. to Newfoundland.
Stuart Morris, Senior Vice President of Ecommerce, said the site was developed with Canadian travelers in mind and includes a full offering of online travel tools and options at exceptional prices. In addition, he said, Thomas Cook Affiliate Agencies have customized versions of the Thomascook.ca site with deals selected for their local market.
And that can't help but be good news for Canadian consumers.